2021 Consumer Finance report: How Covid-19 is impacting banking and payments
The report looks at how both incumbent and challenger brands are evolving their services, marketing activities and messaging to build confidence and win trust.
Themes covered in the report include:
- Contactless payments on the rise
- Rise of the challenger bank
- Services and features most valued by consumers
- Increased consumer concerns around cost and security
- Most effectives ways to build trust
Download the report to learn more.